Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
convenient location
friendly staff
shower cleanliness
price
7.6/10
Very good
Rooms
7.2
Location
9.0
Service
7.7
Dining
7.3
Guest reviews
7.6/10
based on 6 reviews
8.7
8.7/10 based on 2538 reviews
Thomas
United States,
March
2024
8.0/10
I had a pleasant stay at the hotel. The room wasn't cleaned perfectly, but it had a cozy bed and a nice 'French' balcony. The staff provided friendly service, and the hotel is conveniently located close to the main train station. The dining experience was good, especially for red meat lovers. The facilities were satisfactory overall.
Rooms
7.0
The room had a comfortable bed and a nice 'French' balcony, but cleanliness in the shower could be improved.
Service
8.0
The service was friendly; I appreciated the dry cleaning and housekeeping services.
Location
9.0
The hotel is very close to the train station, making it convenient for travelers. It's also within a short walk to the town center.
Dining
8.0
The dining experience was enjoyable, especially for those who enjoy red meat.
Facilities
8.0
The facilities met my needs during my stay.
Lee
United Kingdom,
November
2023
7.8/10
I had a pleasant stay at the hotel, with comfortable rooms and friendly staff. However, the shower in my room wasn't perfectly clean. The location was convenient, but the price could have been more competitive.
Rooms
7.0
My room with a 'French' balcony was comfortable, but the shower could have been cleaner.
Service
8.0
The staff provided good service and were friendly throughout my stay.
Location
9.0
The hotel's location in the city center was very convenient for my visit.
Dining
7.0
Facilities
8.0
The hotel offered a range of facilities and services, though nothing extraordinary.
convenient location
shower cleanliness
Jack
United States,
September
2023
8.0/10
My stay at the hotel was quite pleasant overall. The room had a French balcony and a comfortable bed, although the shower could have been cleaner. The service was good, offering dry cleaning and housekeeping. The location was very convenient, close to the railway station and the town center. The dining experience included delicious crêpes. However, there were some minor flaws, especially in the cleanliness of the shower in my room.
Rooms
7.0
The room with a French balcony was comfortable with a nice bed, but the shower could have been cleaner.
Service
8.0
The service was good, offering dry cleaning and housekeeping options.
Location
9.0
The hotel's location was excellent, very close to the railway station and within a short walk to the town center.
Dining
8.0
The dining experience included delicious crêpes.
Facilities
8.0
The hotel offered a range of facilities including dry cleaning and housekeeping services.
James
United States,
September
2023
7.8/10
The hotel is conveniently located near the city center and the main train station, making it ideal for exploring the area. The rooms offer a comfortable stay with French balconies, although cleanliness in the shower could be improved. The dining experience includes a delicious Manchego ratatouille, adding a culinary delight to your stay. However, some facilities might require attention for an enhanced guest experience.
Rooms
7.0
The rooms are comfortable with 'French' balconies, but cleanliness in the shower could be better.
Service
8.0
The service includes dry cleaning, housekeeping, and laundry services, ensuring a convenient and hassle-free stay.
Location
9.0
The hotel is centrally located, with easy access to the city center and the main train station, making it a great base for exploring Mainz.
Dining
8.0
The dining experience offers a delicious Manchego ratatouille, adding a flavorful touch to your stay.
Facilities
7.0
While the facilities are sufficient, some areas could benefit from improvement to enhance the overall guest experience.
Alec
United Kingdom,
May
2023
7.8/10
The hotel is conveniently located very near the train station and close to the city center. The rooms are decently clean and come with a 'French' balcony, but the shower cleaning could be improved. The bed is comfortable, and having the window open adds a nice touch. The service is acceptable with amenities like dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance available. However, the price could offer better value for money. The dining experience features Bernese Fries, and the facilities are satisfactory.
Rooms
7.0
The room was not cleaned perfectly in the shower but had a 'French' balcony, a comfortable bed, and a nice feature of having the window open.
Service
7.0
The service includes useful amenities like dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance.
Location
9.0
The hotel is in a very convenient location, very near the train station and close to the city center.
Dining
8.0
The dining experience includes tasty Bernese Fries.
Facilities
8.0
The facilities offered are sufficient for a comfortable stay.
Felix
United Kingdom,
May
2023
7.2/10
I stayed at this hotel and found the room to be mostly clean, with a very comfortable bed and a lovely 'french' balcony. The location is convenient, close to the main railway station and not far from the center of Mainz. However, the shower area was not cleaned perfectly. The service was good and I appreciated the dry cleaning, housekeeping, and laundry services provided. The dining experience was average, with only toasted bread available. The hotel's facilities were satisfactory.
Rooms
8.0
The room was comfortable with a lovely 'french' balcony.
Service
7.0
The service was good, with convenient dry cleaning, housekeeping, and laundry services.
Location
9.0
The hotel is conveniently located close to the main railway station and not far from the center of Mainz.
Dining
5.0
The dining experience was limited to toasted bread.
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